Crew hotels
Rooms near the airport, booked to your crew’s rest requirements.
Ad-Hoc Services
Anything else you need
Beyond the core services we support crew hotels, ground transport, customs and immigration facilitation, VIP meet and greet, de-icing, aircraft cleaning and flight planning assistance. If it helps the operation, we handle it.
In short
Emerald Aviation’s ad-hoc services cover everything a stop needs beyond fuel and handling: crew hotels and transport, VIP meet and greet, customs and immigration facilitation, de-icing, aircraft cleaning, courier and spare-parts logistics. Tell the 24/7 desk what you need and one specialist arranges it with local partners.
Last reviewed 27 October 2026 by the Emerald operations team
- Availability
- 24/7, every day of the year
- Quote reply
- Within 48 hours, usually sooner
- Coverage
- Partner stations in six regions
- Billing
- One itemised invoice
Overview
For the requests that don’t fit a form.
Crew hotels and ground transport, customs and immigration facilitation, VIP meet and greet, de-icing, interior and exterior cleaning, flight planning assistance and any special operational request.
One request to our ops desk, one coordinated solution, one invoice.
What’s included
Everything we arrange for you.
Book ad-hoc services on its own, or as part of a full stop with fuel, handling and permits.
Ground transport
Crew transport and passenger transfers, including VIP vehicles.
Meet & greet
Passengers met and escorted through the terminal or FBO.
Customs & immigration
Facilitation for crew and passengers where available.
De-icing & cleaning
De-icing, interior cleaning and exterior washing on request.
Parts & couriers
Urgent spare parts and documents moved to the aircraft.
Who it’s for
Built for the people who fly.
Crews on multi-day trips
Rest, transport and laundry sorted at every stop.
VIP and private passengers
Discreet arrivals and departures.
AOG situations
Parts, engineers and logistics when an aircraft is on the ground.
Event and group travel
Multiple aircraft and passengers on the same schedule.
How it works
Request to done, in five steps.
One specialist owns your request from the first message to the final invoice.
- 01
Tell us what you need
In your own words, by phone, email or WhatsApp.
- 02
Options and prices
Local partners sourced and options shared with costs.
- 03
Confirmed
Bookings made and details sent to crew and passengers.
- 04
Delivered on the day
A specialist monitors the stop and handles changes.
- 05
Billed together
Everything itemised on the same invoice as the rest of the stop.
What we need from you
To get started
- Airport, dates and times
- Number of crew and passengers
- What you need and any preferences
- Budget or service level
- Contact on board or on the ground
What you receive
From Emerald
- Confirmed bookings and vouchers
- Driver and partner contact details
- Updates if anything changes
- One point of contact 24/7
- One itemised invoice
Terms you’ll hear
- FBO
- Fixed-base operator: a private terminal and services provider for business aviation at an airport.
- AOG
- Aircraft on ground: an aircraft unable to fly until a technical issue is fixed.
- Meet & greet
- A representative who meets passengers and escorts them through formalities.
Need ad-hoc services?
Send the details and we’ll confirm availability and price, usually within hours.
FAQ
Ad-Hoc Services: common questions
Can’t see yours? Call the desk on +91 97733 75525. Someone is always there.
Anything your stop needs beyond fuel, handling, permits and catering: hotels, transport, meet and greet, customs facilitation, de-icing, cleaning, couriers and parts logistics.
Yes. We book hotels close to the airport and arrange crew transport timed to duty and rest periods.
Yes. The desk coordinates parts, couriers and local engineering support to get the aircraft flying again.
Yes. Tell us what you need and we will tell you honestly whether and how it can be done.
They are itemised on the same invoice as fuel, handling and other services for that stop.
Often combined with